How to Sign In to Skype on Mobile: A Step-by-Step Guide

Are you experiencing issues signing in to Skype on your mobile device? If so, this guide will walk you through the steps to resolve the problem and get you back up and running.

Before we begin, let's understand what might be causing the issue. Sometimes, cached sign-in credentials can cause problems when trying to access Skype for Business. This is because Microsoft Skype for Business caches files locally on your computer or mobile device.

To troubleshoot the issue, follow these steps:

Step 1: Remove Skype for Business Cache

One of the most effective ways to resolve the problem is by removing the Skype for Business cache. To do this, click the down arrow next to the gear icon in Skype for Business and select File. Then, click Exit.

If the issue persists after removing the cache, you can try deleting your Skype for Business sign-in information manually. To do this:

Step 2: Delete Skype for Business Sign-In Info

In Skype for Business, click the down arrow next to the gear icon and select File. Then, click Sign Out. This will delete your cached sign-in credentials.

Alternatively, you can use the Microsoft Support and Recovery Assistant (SaRA) tool or manually clear the cached information using the Skype for Business scenario.

By following these steps, you should be able to resolve any issues signing in to Skype on your mobile device. If you continue to experience problems, it may be worth reaching out to Microsoft support for further assistance.

Remember, staying up-to-date with the latest updates and troubleshooting tips is key to ensuring a smooth and hassle-free experience when using Skype for Business.

How to sign in skype on mobile